Account recovery

If you have forgotten your username or password, or lost your two-step verification device, you can regain access to your account using our account recovery tool.

As a security measure, there is a 24-hour waiting period on passwords reset through devices, browsers, or locations that are not recognized by the account.

If you can, use the account recovery tool on the same device and the same browser you usually use to access your account. This can help make the recovery process faster and easier!