Monthly bandwidth limits removed

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Profile picture for Rob Mueller

Founder & CTO

TL;DR: All monthly bandwidth limits for emails and files have been removed. Existing hourly limits still apply, and new daily limits have been added. The monthly sum of the new daily limits is significantly higher than the old monthly limits.

More details: When building an email service, one of the things we realised quickly early on is that you have to deal with abuse and resource limiting issues. If you don’t set any limits, people will abuse your service.

Because we always regarded speed and reliability as highly important, when we first chose our data center, we picked a place with a great network (NYI), however that came with higher bandwidth costs, which meant that we had to put systems in place to track and limit users monthly bandwidth usage.

Additionally over time we added systems to track email sending and receiving in real time, and added hourly limits to stop mass mail floods or spam sending runs.

Since adding these limits, we’ve found that the short term limits have become more important to stop abuse, while the monthly limits have become less and less of an issue, and from today, we’re now removing all monthly bandwidth quotas.

We are still implementing hourly quotas, and have also added daily quotas, though the sum of these daily quotas over a month is significantly higher than the previous monthly quotas and is a large increase for all users.

Email bandwidth quotas (all in MB)

Recv hourly

Sent hourly

Sent+recv hourly

Sent+recv daily

Personal

Guest

30

30

60

120

Member

60

60

120

240

Ad free

60

60

120

240

Full

300

300

600

1,200

Enhanced

1,000

1,000

2,000

4,000

Family

Lite

300

300

600

1,200

Everyday

1,000

1,000

2,000

4,000

Superior

2,000

2,000

4,000

8,000

Business

Basic

300

300

600

1,200

Standard

1,000

1,000

2,000

4,000

Professional

2,000

2,000

4,000

8,000

File bandwidth quotas (all in MB)

Hourly

Daily

Personal

Guest

10

20

Member

10

20

Ad free

10

20

Full

500

1,000

Enhanced

1,000

2,000

Family

Lite

500

1,000

Everyday

1,000

2,000

Superior

3,000

6,000

Business

Basic

500

1,000

Standard

1,000

2,000

Professional

3,000

6,000

Profile picture for Rob Mueller

Founder & CTO