CO-CONTROLLERS
For customers who have purchased Fastmail through our App on the Apple store, you have provided payment and related information directly to Apple and this is correlated with accounts in Fastmail systems.
For customers who have billing through Paddle (our merchant-of-record billing partner), you have provided payment and related information directly to Paddle and this is correlated with accounts in Fastmail systems.
AGREED LIST OF SUBPROCESSORS
Antispam/antifraud/antiabuse
- Cloudmark (Proofpoint)
- eHawk
- Google reCaptcha
- hCaptcha
- Maxmind
- Vade
Business operations
- Fastmail US LLC
Customer comms and business analytics
- Alchemer
- Mailchimp
- Matomo
- SurveyMonkey
Customer support
- J2Connect (fax)
- Zendesk
- Savio
- Pythia
Payment processing
- Avalara AvaTax
- Partnerstack
- Paypal
- Pin
- Stripe
- Xero
Product features
- 365 Datacentres
- CentralNic Reseller (RRPproxy)
- Digital Fortress
- Twilio
- WPEngine
Tooling for debugging customer issues and segmented feature rollouts
- Dropbox
- GitHub
- Linear
- LiquidPlanner
- Notion
- PagerDuty
- Sentry
- Slack
